Tuesday, April 26, 2011

HR Champions


It is great to be able to champion a cause that you believe in whether that be saving a rainforest (a noble and global cause) or mentoring and developing others to assist them in transitioning to the right career path (a worthy cause on a smaller and more local scale).

I know that HR is not the most glamorous career choice, and if it gets you famous it may be for the wrong reasons (like a class action lawsuit from poor HR management practices... Wal-Mart comes to mind right now as they are in current headlines.)

However, it is a career that can be rewarding not just financially but with a great intrinsic value. For someone in a leadership role in HR, there is a serious power to influence people management philosophies in the organization. If done right, then HR can truly add value to an organization through realizing the value in its most fundamental resource, PEOPLE! Retaining workers can have a huge impact on the bottom line which speaks to the CEOs of the world. What is even more valuable than that, is the ability to develop people within the organization to BECOME the CEOs of the world! This CAN happen, but often is not the focus of employers.

I love the story recently highlighted on ABC’s ‘World News with Diane Sawyer’ where Diane interviewed McDonald’s President Jan Fields who worked her way up from an entry level crew leader position to where she is today at the executive table. This is a beautiful example of utilizing people’s talent within the organization. Unlike many executives, this “MickyDs” President has a true understanding of what it takes to run the business from the front line perspective all the way up through the management hierarchy. This allows her to understand the needs of the customers as well as the employees so that she can make better strategic improvements in the organization and its processes. I think Jan hit the nail on the head when she said, “Our restaurant employees are the foundation of our business. They are the men and women who interact with our customers every day, enhance the McDonald’s experience, and continue to help make our business strong… a McJob is one with career growth and endless possibilities.” – Jan Fields, President, McDonald’s USA.

For anyone who is as passionate about people development as I am, I hope to see you at the 2011 Oklahoma State HR Conference coming up in May where keynote speakers will talk in depth about people management skills and best practices. If you haven’t yet registered, there is still time to do so. Read more about the event at www.okhrconference.com. If you can’t make it, check back here after the event has started for my favorite highlights. As a member of this year’s blog squad, I will be providing real-time updates from keynotes and sessions using social media outlets including Twitter, Facebook, LinkedIn, and my blog.

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